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Giving FAQ

Frequently Asked Questions

Please reach us at if you cannot find an answer to your question.

Tax receipts for your generous support are issued early the year after you made your donation(s). We will send you a combined receipt that you can submit with your tax return.

If you made a donation to the Hope Run or set up a fundraiser to raise money on behalf of UCB all donations will have been receipted at the time of donation.

You can fill in the form here or call 1-866-388-4488 to change any of your contact information.

It's really easy to change your monthly giving amount. Please use this form or call 1-866-388-4488.

For security reasons we would prefer you to call us at 1-866-388-4488 to make changes to your bank account information or for a new credit card number. However if you only need to change the expiry date you can use this form.